UMass Memorial Medical Center opened its $129 million Lakeside Wing to the public yesterday and its top officials proclaimed it an important step in the making of a renowned medical center.
The point was illustrated by UMass Memorial Health Care President and Chief Executive Officer John G. O’Brien, who spoke of two recent letters he received from patients who offered effusive praise for the care they received at the hospital. Both letters made reference to world-class care in a Third World facility. Mr. O’Brien said he was stunned by the similarities, but not surprised that anyone would be less than happy with the overall condition of the hospital.

“Now we have world-class care in a world-class facility,” he said, as UMass showed off its new facility at the University Campus with a reception inside the not-quite-yet completed building. The new emergency department is set to open Feb. 7 with everything else following shortly thereafter.
 UMass Memorial Medical Center opened its $129 million Lakeside Wing to the public yesterday and its top officials proclaimed it an important step in the making of a renowned medical center.
The point was illustrated by UMass Memorial Health Care President and Chief Executive Officer John G. O’Brien, who spoke of two recent letters he received from patients who offered effusive praise for the care they received at the hospital. Both letters made reference to world-class care in a Third World facility. Mr. O’Brien said he was stunned by the similarities, but not surprised that anyone would be less than happy with the overall condition of the hospital.

“Now we have world-class care in a world-class facility,” he said, as UMass showed off its new facility at the University Campus with a reception inside the not-quite-yet completed building. The new emergency department is set to open Feb. 7 with everything else following shortly thereafter.